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Will MDM Secure Mobile Devices?

Will MDM Secure Mobile Devices? Benefits of introduction and service introduction

Mobile devices such as smartphones and tablets have become indispensable for corporate activities. On the other hand, the importance of mobile device management has also been pointed out from the perspective of preventing information leakage. This time, we will confirm the basic role of MDM (Mobile Device Management) and the merits of introducing it, and look at business concierge device management from among the services provided.

What is MDM?

Regardless of the size of the company, the number of cases where mobile devices are used for business activities is increasing. Many people will realize that it is an indispensable tool for doing business in various places, not just in the company. However, on the other hand, security measures such as prevention of information leakage are becoming more and more important. MDM systems and MDM products are responsible for mobile device management in response to such movements.

There are three main functions that MDM basically has. The first is "a function that allows the administrator to set multiple terminals at once". The second is "a function that allows you to change the settings of each terminal by remote control", and the third is "collection of usage information".

Administrator can set multiple devices at

once The administrator can centrally set security policies, emails, Wi-Fi network settings, etc. It is also possible to enforce passwords and restrict the use of built-in cameras and specific applications.

Controlled by remote control This

function remotely deletes or locks the data in the mobile device to make it unusable when the mobile device used for business is lost or stolen.

Collection of usage information Information

such as applications used to check whether mobile devices have been used privately or whether they are used correctly according to corporate operation rules, and how often they are used. Can be collected remotely.

Benefits of introducing MDM

The main purpose of introducing MDM is to utilize mobile devices conveniently and safely, and to support flexible working styles. MDM has the ability to achieve that goal. Let's confirm the benefits that can be obtained by specifically utilizing the basic functions.

Administrator sets multiple terminals at once
By utilizing this function, for example, you can set the mail and Wi-Fi network connection functions to be available without burdening the user, and you can prevent the installation of virus programs. In addition, you can prevent information leakage by restricting access to unauthorized sites.

Controlled by remote control
In situations where mobile devices are often used outside the company, the most important thing to watch out for is loss or theft. With the increasing use of satellite offices and coworking spaces, it is not uncommon for information to be stolen from or lost on a mobile device that was casually left on the desk. Even in such cases, it is possible to reduce the risk of information leakage if the information lock and erase functions can be used remotely.

Collection of usage information
Whether or not employees using mobile devices are malicious, there are frequent incidents in which confidential company information is leaked by accessing malicious sites. Of course, it is necessary to raise awareness of not accessing malicious sites, but it is functionally possible to prevent it. With MDM's information gathering function, it is possible to check and manage access to malicious sites and use of malicious applications, reducing the risk of information leakage and virus infection.

MDM Service: About Business Concierge Device Management

A number of MDM services are offered by various companies. It is important to know which system is the easiest for your company to use. Here, I would like to introduce the MDM service "Business Concierge Device Management" provided by SoftBank.

Basic service
Business Concierge Device Management provides MDM services for business devices such as smartphones such as iOS and Android, tablets and PCs.

It is possible to register device users, collect device setting information, set security policies, set account batch management, remotely erase when stolen or lost, and lock terminals.

What is even more convenient is that the help desk also provides services such as information management of terminals and remote erasure in case of theft or loss, in order to reduce the burden on the administrator.

What can be solved by utilizing business concierge device management
First, by utilizing the device management function, you can check whether the devices used by employees (smartphones, tablets, etc.) have applications that are not necessary for business installed. Thorough confirmation can prevent virus infection and reduce the risk of information leakage.

In addition, the help desk can be operated 24 hours a day, 365 days a year, so even when the administrator cannot handle it, it is possible to quickly respond to the loss or theft of a business terminal. In addition, since you can respond to inquiries about the device you are using, you can reduce the workload and cost for operation.


Nowadays, the places where corporate activities are carried out are expanding not only to offices but also to places away from offices such as coworking spaces, satellite offices, and homes. Smartphones and tablet devices are indispensable tools for developing corporate activities without being tied to a place, but at the same time, security measures are becoming more and more important. It can be said that it is one of the best measures to make good use of MDM as a countermeasure. Let's consult with a specialized company, including the introduction of business concierge device management provided by SoftBank, and consider the optimal introduction method for your company.