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Service Robots: Trends and Technology

What are Service Robots ?

What is service robots?

Service robots can be seen as helpers in our daily work. Service robots can be found all around us, such as in our homes and gardens (such as  service robots vacuums or lawn mowers), or in professional settings, taking over day-to-day tasks to increase efficiency. Although the end product is easy to use, the hardware of such devices is extremely complex, allowing for smooth user-friendly operation. Motors can be used to move equipment so that it can perform operations accurately. Advanced features such as collision avoidance or room mapping require built-in radar and sensors. The advanced model onboard the service  robots will utilize learning algorithms for intelligent path planning. Users can benefit from these features, such as shortening the time to complete tasks.

A subclass of service robots are humanoid service  robots designed to mimic the shape of a human. Its joint positions and movement patterns are inspired by the human motion system. This is clearly reflected in the fact that they walk on two feet in an upright position. The main driver of research and development in the field of humanoid robotics is artificial intelligence (AI), which manifests itself in various forms on many occasions. Jobs like hosting guests at the front desk of a hotel, guiding the tax office, guiding a museum or teaching in schools may soon see the use of artificial intelligence. When such human-shaped robots will intervene in people's homes depends on the technical advantages of such a system over existing solutions, but more likely on society's acceptance of autonomous intelligent entities.

Service robots: Overcoming technical challenges with next-generation semiconductor technology

Advanced service robots are designed to automate tasks traditionally performed by humans, namely confirming battery runtime , storing and transmitting user-related service information , and achieving optimal operation based on precise sensing . Infineon offers fully electronic systems for service robots that overcome technical challenges by using next-generation semiconductor technology.

The basic architecture of a service  robots typically includes a central processing unit (CPU), power/battery management unit, battery charger, wireless communication (COM) module, human-machine interface (HMI), sensor and drive modules (both brushed and brushless motors).

Find the recommended semiconductor solutions for service robots recommended by Infineon in the interactive block diagram below .

Service robots: Overcoming technical challenges with next-generation semiconductor technology

Housekeeping Robots and Professional Service Robots: Design and Development Trends

The continuous updating of technology has gradually shaped and promoted the development and application of service robots. New technologies such as artificial intelligence (AI), Internet of Things (IoT), smart environments, connectivity, human-machine interaction (HMI), and wireless power are fundamentally influencing the design of service robots today and into the future.

However, the design of the service robots should be user-friendly, and good energy efficiency and durable batteries are the primary keys. As for connected service robots, consumers are most concerned about security, such as authentication and authorization. Because these robots work right next to humans, they must be safe and reliable to be indispensable assistants at home and at work. The function and execution ability of the robot must win the confidence of consumers and professionals.

Unlike automated guided vehicles (AGVs) in factories and warehouses, service robots interact directly with humans, simplifying daily life in the professional and private spheres. The robot in question can enhance user experience and comfort by embedding advanced sensing functions such as voice recognition, gesture control, collision avoidance, distance and speed measurement, etc. In addition, a partner who understands how to stay competitive, understands how to keep a small form factor while keeping raw material costs low, and can bring it to market quickly is also an important success factor.

There is no doubt that Infineon is enthusiastic about the rapid development in the field of service robots. Every trade show and every new project we launch, we aim to make the latest discoveries and contributions in robotics innovation, and strive to improve people's lives. No one can predict the future, so we need to be ready now to respond to the development of the times and be flexible to adapt to future trends. With our belief and dedication, our service robots components and solutions are steadily developing, high-quality and complete, and are definitely the best choice for your robotics project.

From reliable chargers, efficient power and battery management, to compact motor controls, to essential sensors, to great hardware-based safety solutions, we have everything you need to design your product at any time. Ready to go to market. We also offer a variety of demo boards and evaluation kits to help you get to market faster.

Your success is our achievement. That's why we appreciate your comments and feedback, and are committed to developing next-generation system solutions with the highest quality standards. You can explore a system solution for your design, from which you can benefit from:

Extend battery and product life

increase productivity

Smaller system and lower cost

Highest quality standard

Security-certified development process

Faster time to market and lower development costs

Our team of robotics experts is ready to work with you to customize a solution based on your specifications and requirements. Talk to us today, let us participate in your service robots project and become your trusted advisor.

What are the classifications of service robots?

As an emerging field of the robotics industry, service robots are highly integrated with innovative technologies such as intelligence, sensing, network, and cloud computing, combined with new formats and models of the mobile Internet, providing an important tool for promoting intelligent life and industrial transformation. breakthrough.

According to different application fields, service robots can be divided into two categories: personal (home) service robots and commercial service robots. Personal (family) service robots include sweeping robots, mopping robots, window cleaning robots, companion robots, educational robots and leisure and entertainment robots, while commercial robots include food delivery robots, welcome robots, hotel robots, shopping guide robots, Bank counter robots, inspection robots, etc.
Among the many service robots , housework service robots occupy a dominant position, among which the sweeping robots account for the largest proportion. With the growth of household disposable income and consumption upgrades, more and more young people prefer products with a high degree of intelligence. The emergence of sweeping robots liberates the hands of "lazy people" and frees people from heavy housework.

Although the sweeping robot started late in my country, it has developed at an alarming rate. Under the dual wave of consumption upgrading and product intelligence, consumers' rigid demand for machines to replace housework (lazy economy) is becoming more and more obvious.

At present, the sweeping robot has undergone the transformation from the first generation of random type to the second generation of inertial navigation and the third generation of autonomous navigation. The experience of random type products to users is poor, resulting in the situation of not wanting to use it after use, and the frequency of use of inertial navigation type. The frequency of use of the current new generation of autonomous navigation sweepers has increased significantly.

In addition to household sweeping robots, commercial service robots such as restaurants and hotels are also becoming more and more common. It is understood that with the aging of the population and the decline in the birth rate, there will be a huge labor gap in the next 10 years or so, and labor costs will remain high. It is expected that by 2030, China will become a country with a large labor shortage. In this case, the repetitive work needs to be replaced by a more productive way, and the use of robots to replace manual labor is undoubtedly the best choice.

In 2015, a large number of food delivery robots also emerged, but at that time, the operation of the robots required laying ground magnetic tracks, and the delivery speed was slow and inefficient, even lower than that of ordinary untrained employees. Such a robot is obviously not an ideal product in the minds of customers, and was even called "artificial mental retardation" by industry insiders.

On the other hand, it is the industry's misunderstanding of the market's rigid demand, which has led to the product falling into the predicament of "greed for more and more". For example, a welcome-type robot should not only have functions such as voice interaction and body movements, but also display capabilities in face recognition, entertainment interaction, etc. It seems that the more functions it has, the better it can meet the needs of customers. All loose". Not only did it fail to do a good job in a single function, but it brought a greater cost burden to the market. The price of tens of thousands or even hundreds of thousands of robots, as well as the high post-maintenance costs, make customers discouraged from robot products.

It is precisely because of the industry's ignorance and misunderstanding of the market's rigid needs that these past robot products not only were eventually eliminated, but also lowered the overall expectations of the market and capital for the robot industry. At present, many robot companies have re-understood the pain points of the industry and developed robot products that truly meet the market demand and have a mature business model, which has greatly changed the gaudy inherent impression of catering service robots.

After nearly 5 years of baptism, today, some service robots on the market are becoming more and more intelligent. Taking intelligent walking as an example, most service robots have been able to walk autonomously, achieve autonomous path planning, autonomous obstacle avoidance, etc. Function, even in various complex environments can also shuttle freely. Of course, behind the realization of autonomous walking of robots is a group of leading high-tech enterprises like Silan Technology , which have made great efforts in the field of robot positioning and navigation.

Service robots and Winter Olympics in china :

Service robots: Disinfecting Inspection: Say Goodbye to Traditional Manpower

Service robots: Disinfecting Inspection: Say Goodbye to Traditional Manpower

During the Beijing Winter Olympics, service robots of sterilization, inspection, logistics and other types have been employed. They not only ensure the efficient and accurate development of related work, but also greatly reduce the pressure of epidemic prevention.

During the Winter Olympics, the Gaoxian GS50 commercial cleaning service robots was applied in the contracted hotels of the Winter Olympics, which can realize various functions such as ground dust pushing, floor washing, atomization and disinfecting, automatic operation around the clock, and autonomous obstacle avoidance.

This cleaning service robots integrates space disinfection, scrubbing and drying, sterilization, and ash reduction.

Services robots: Continental Zhiyuan Security Robot Products

Services robots: Continental Zhiyuan Security Robot Products

During the Winter Olympics, ANDI-Security Inspection service Robots  was deployed in key areas of Beijing Winter Olympic Village. As an intelligent gatekeeper for safety and epidemic prevention, it is the only outdoor security inspection service  robots for this Winter Olympics. Provided by the company, this is a "specialized, special and new" small and medium-sized enterprise supported by the Beijing Municipal Science and Technology Commission and the Zhongguancun Management Committee.

According to Ma Yiran, operation director of Continental Zhiyuan, the technical core of the security inspection robot ANDI is the company's self-developed Bujia service robots chassis. The chassis is equipped with an 8-channel BLDC motor controller. The robot equipped with this product can travel freely in complex environments such as gravel roads, mountain roads, and grasslands, and can also withstand low temperatures of more than minus 30 degrees, fully adapting to the Winter Olympics environment.

service robots: Mobile cleaning robot

service robots: Mobile cleaning robot

In order to help the Beijing Winter Olympics and improve the scientific and technological content of sanitation, the Municipal Urban Management Committee joined hands with the Beijing Municipal Science and Technology Commission and the Zhongguancun Management Committee to actively promote the implementation of the science and technology Winter Olympics project. Sanitation Equipment Co., Ltd., a subsidiary of Beijing Sanitation Group, is a self-developed mobile cleaning sevice robots that realizes the preset cruise function and can walk autonomously in designated areas, which greatly reduces the phenomenon of littering. During the Winter Olympics, the intelligent garbage collection robot was applied in Fangheng Shopping Center in Chaoyang District.

Service robots: Leopard Dabai Making Coffee Show

In the field of life services such as food delivery, what are the scenarios where robots are fully involved? The Beijing Winter Olympics that just passed gave a whole new possibility - robots can also be very "warm".

"Leopard Dabai" is a dual-arm collaborative service robots independently developed by the intelligent service robot company Orion Star. According to the relevant person in charge of the company, this is an intelligent robot based on millions of data-level visual training, with 30,000 hours of dual-arm training and 3,000 hours of AI learning.

So it can be turned into a gold barista or a tea master, and the left and right robotic arms can work at the same time.

Service robots: Yunji unmanned delivery robot "Run"

Service robots: Yunji unmanned delivery robot "Run"

During the Winter Olympics, at the contracted hotel in Yanqing Winter Olympics, "Leopard Dabai"'s skillful tea-making technology attracted many foreign friends to stop and taste it. While providing "contactless" services, it also won wide acclaim from foreign media friends.

In addition to "Leopard Dabai", during the Winter Olympics, the service robots "Run" provided by Beijing Yunji Technology was used for retail distribution at the Winter Olympics contracted hotels. The intelligent delivery robot replaces traditional labor and provides high-quality delivery services for occupants.

"Run" is a "service robots that can ride elevators autonomously", with functions such as intelligent map creation, autonomous obstacle avoidance, automatic recharging, and automatic phone calls. It is mainly used for hotel retail distribution; another multi-cabin delivery robot The four-cabin design is adopted, and the maximum load-bearing capacity is increased to 10 kg, which greatly improves the distribution efficiency and is used for material handover and transportation for epidemic prevention needs.